Thank you for shopping at TRIPLE+.
If you are not entirely satisfied with your purchase, we're here to help.
TRIPLE+ products have been formulated and produced to the highest quality standards. If you are dissatisfied with the experience you have had, please let us know about it so that we can rectify the situation for you. If you suspect that the quality of the product is not right, please hold on to the product, note the lot number printed on the container, and then contact us via the website to let us know about the situation. Depending upon the situation, we will collaborate to find the best solution for you.
To be eligible for a return, please make sure that:
You may return most new, unopened items within 30 days of delivery for a full refund. We will also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). All refunds related to returns that are not a result of our error will have the original Shipping and Handling fee removed from the total refund amount. You will also be responsible for return shipping charges back to our facility. You have the receipt or proof of purchase We can not make any refund or accept returns if any of our flavors aren´t of your total liking since flavors are something very subjective.
Products that do not meet these criteria will not be considered for return.
To contact us:
firstname.lastname@example.org or call to +1(305) 930 2331
Shipping charges: Shipping charges incurred in connection with the return of a product are non-refundable.You are responsible for paying the costs of shipping and for the risk of loss of or damage to the product during shipping, both to and from TRIPLE+ property of Miami Prestige Group LLC.
Damaged items: If you received a damaged product, please notify us immediately for assistance.
Sale items: Unfortunately, sale items cannot be refunded. Only regular price items can be refunded.
Digital products: We do not issue refunds for digital products once the order is confirmed and the product is sent. We recommend contacting us for assistance if you experience any issues receiving or downloading our products
Bad Address: TRIPLE+ is not responsible for lost orders due to incorrect address provided by the customer, (this includes wrong apt/house #, wrong street, etc.) PLEASE take your time and make sure you provided all the correct information. TRIPLE+ property of Miami Prestige Group LLC is not responsible for unclaimed or refused orders.
Once the order was processed and sent (in transit) it is the responsibility of the customer to contact the shipping company and make the necessary changes (there may be an additional charge). TRIPLE+ property of Miami Prestige Group LLC can not be held responsible for the change of address.
If the order was processed and has not been shipped and wants to make a change of address the customer must cancel the order and make a new purchase and we will charge 3% of the transaction.this is done for the benefit of the costumer and protect him from scams.
Regrettably, we are unable to cancel your order from our customer service department. Once your order has entered into our shipping process it cannot be modified or canceled.
Currently, your order is in transit to the address provided at checkout.
In order to receive a refund, you may return the package on its original condition to our shipping department.
Once the package arrives in return we will process a refund minus the original cost of shipping and restocking fee.Returns must be made to:
Please ensure to include your order number in order to expedite the process.
Pack the item/s securely in the package along with the order # written on a box or inside the box, with a note explaining why you are returning them.
Along with a note indicating whether you want to exchange or refund the product .In all cases refunds will be made ONLY to the card used for the original purchase.
All return shipping charges must be prepaid by customer. We cannot accept C.O.D. deliveries.